Go back a step

Help us improve our helpline and online services

Tuesday 4th September 2018

You can help us support thousands of families each year by taking part in our online services and helpline survey.

Our national advice service provides expert, advice and support to families and young people with special educational needs and disabilities via our free helpline, our website and our social media channels.

Over 300,000 people visited our website last year, and 11,500 parents called our free helpline. 60,000 people follow us on Facebook and Twitter, where we answer parent queries and share our leading advice. 

If you're one of these people, tell us how we can improve our service and reach even more families who need our support.

This time around we're trying to find out your experience of browsing our website on mobile, so if you've got thoughts to share, we'd love to hear them! As well as giving us a steer on developing our services, your answers will help us demonstrate to funders the value of their contributions.

The survey takes around 10 minutes to complete and closes on Sunday 30 September.