Go back a step

Have you used our information and advice service recently?

Friday 4th September 2020


If you've used our free helpline or browsed for advice on our website or social media channels, we'd like to know how you found your experience.

Your feedback will help us improve our service for thousands more families like yours.

Please take a few minutes to complete our short helpline and online services survey.

Over lockdown even more families have been using our advice and information pages, as we've published up-to-date coronavirus advice, launched a new listening ear helpline service and a new Facebook closed group for families.

Maybe you know other ways we can make our service better? Or you want to comment on any of the changes you've seen us make recently?

Complete our short helpline and online services survey.