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West Midlands

Contact provides support, advice and information for families with disabled children, no matter what their condition or disability.

In the West Midlands, we carry out our service through our regional office in Birmingham, home-based workers and volunteers. Working at a local and regional level, we have up-to-date information on local services and support for families. 

Our West Midlands team offers:

  • Advice, information and support to help families find out what is available locally
  • Workshops, events and opportunities to meet other families with disabled children
  • Regular newsletters and ebulletins with useful information for families
  • Guidance for support groups and forums to help them to reach and involve parents
  • Resources for professionals help them point families to the right local services
  • Workshops for professionals working with families.

We work together with government and voluntary organisations. We also take part in local and regional networks to shape policy and ensure the needs of families with disabled children are represented.

The team covers the whole of the West Midlands area including: Birmingham, Coventry, Dudley, Herefordshire, Sandwell, Solihull, BlueStaffordshire, Stoke-on-Trent, Shropshire, Telford and Wrekin, Warwickshire, Wolverhampton, Walsall and Worcestershire. 

Supported by the Big Lottery Fund and the MariaMarina Foundation.


Office address

Contact Midlands Team:
Touchbase Pears
Bristol Road
Selly Oak
Birmingham B29 6NA

 Local contacts

Alternatively, you can either email helpline@cafamily.org.uk or call our freephone national helpline on 0808 808 3555 from 9.30am-5.00pm, Monday-Friday. Advisers can arrange an interpreter over the telephone if needed.

Local news

Local events

The Contact Midlands team organises a number of free workshops for parents and carers of disabled children.

Our programme includes the workshops listed below. If you are interested in any of these workshops, please email us at westmids.office@contact.org.uk or call us on 0121 274 0437 to book a free place.

Brighter Beginnings, for parents of special needs children aged 0-8

Mondays 4 February to 18 March (except half term week on Feb 18), 10am-12pm
Church Lounge, Selly Oak Methodist Church, Langleys Road, Selly Oak, B29 6HT

Brighter Beginnings is a free programme of 6 workshops aimed at parents of special needs children aged 0-8. The workshops are designed to help parents develop the confidence they need to make sure they get the best outcomes for their child. The workshops cover:

Monday 18 March, Week 6 - Outcomes Planning: how children and young people are supported with their special educational needs; legal duties, SEN support and EHC plans; outcomes and person-centred planning; resources and how Contact can help.

To book your free place on this series of workshops, or individual sessions, please email westmids.office@contact.org.uk or call 0121 274 0437

Education Health and Care (EHC) plans, a series of two workshops

Thursday 4 April, 10am-12.15pm - Getting the Content Right

Shoosmiths, Sixth Floor, 2 Colmore Square/38 Colmore Circus, Birmingham, B4 6BJ

EHC plans, Understanding the Legal Framework is part 1 of two workshops on Education, Health and Care plans. The first session on Friday 8 February, helps parents to understand the law around education health care plans and the benefits of having an EHC plan. It also explains the process of applying for a plan and explains what parents can do if their LA refuses to assess.

The second session, on Thursday 4 April, explains the importance of getting the content of the plan right for your child. It examines the drafting of specialist provision and useful outcomes, and it tells parents what they can do if they are not happy with the final plan.

To book your free place on this workshop please email westmids.office@contact.org.uk or call 0121 274 0437